Hon’ble President Kovind took a subtle dig at the elite IRS Officers for treating taxpayers with contempt and behaving in a high-handed manner with them. “Tax payer is your partner, not your adversary,” the Hon’ble President said, echoing the words of several Courts which have repeatedly passed strictures against the department for adopting strong arm techniques with taxpayers. “You have a policy and regulatory role, but you are principally a service provider. Please be sensitive to the demands and dignity of the person – the honest tax payer – who is coming to you for a service,” the President added. He also advised the Income-tax department that while India’s tax to GDP ratio needs to improve, it has to be done “by persuasion” and not “by intrusion“.
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