CBDT Chief Slams CCITs For “Casual & Cavaliar Attitude” To Refunds

From the desk of Chairman, CBDT
S.N. 17 / March 11 ,2011

Casual & cavalier attitude

Refund cases not yet entered on the system

All the CCITs, including the CCITs (CCA), were advised by the Board on Feb 28 & again on March 05 11 to provide data regarding paper refund cases not yet entered on the system.

The CBDT feels anguished that, except CCITs Nagpur, Ranchi, Panaji & Guwahati, no other CCIT has taken care to comply with the Board’s appeal.

Such a casual & cavalier response of senior-most functionaries in the field is disheartening for the Board, which is doing its best for the welfare of the entire cadre.

May the CBDT expect that all the CCITs will get the paper refund cases not yet entered on the system uploaded today itself & ensure that all refund cases are processed forthwith without any further delay?

From the desk of Chairman, CBDT
S.N. 18/March 13 ,2011

Our commitment to issue all refunds before March 31 2011 –

CBDT’s requests / instructions / advice made on Feb 24, March 5 & again on March 8 2011

At the moment we are issuing around 30,000 refunds every day. Around 2,000 refunds cases are being approved every day by Jt / Addl CITs. Though there is a definite progress in the issue of refunds, it is still far short of desired output.

All officers are once again requested to immediately enter & process all the refund cases & issue refunds.

All the CCITs are advised to daily review the progress of their regions & ensure that timelines given by the CBDT vide Message No. 11 dated March 5 2011 are scrupulously adhered to. No laxity or inertia would be tolerated.

From the desk of Chairman, CBDT
S.N. 11 /March 5 ,2011

Processing of refund cases

Vide my Message – 7 dated Feb 24 2011, I had requested all the CCITs to personally monitor all the time barring refund cases to ensure that these are necessarily processed by March 15, 2011.

It is a matter of great regret that, despite a personal appeal made to each one of you, most of the CCIT regions have by 28/2/11 not provided details of time barring paper refund cases still not entered in the system. Once again I beseech you all to immediately mail the said information to DIT(S)-III, New Delhi at dit3.systems@incometaxindia.gov.in.

As regards paper Returns entered in the system, all CCITs are once again advised to ensure processing of all time barring refund cases by 15/3/11.

Would not you feel proud if the Chairman of your organization is able to keep his word given to the Union Finance Minister that all refunds would definitely be issued before March 2011?

CBDT trusts each of you & seeks your personal indulgence.